Apartment Review for Cinnabarr - Phoenix, AZ

I've been in this coachroach infested hell-hole for two years (current 13-month lease ends June 30, 2010). If you are reading this, I beg you to PLEASE, Believe every negative post you read about Cinnabar Apartments. When I original checked out the complex, it did indeed look nicely maintained and managed. The "demo" unit they showed me also looked very nice. The unit I was going to be put in was not ready yet, so I did not get to see it before signing the first lease. If I had, I would have never signed. The day I moved in, I discovered the place was completely infested with roaches (several different species, in fact). I discovered that part of the reason for the fresh paint in the unit was to cover roach droppings, as evidenced by those area having been painted a very dark brown, while everything else was painted a shade of white. By the time I got all my stuff moved in, the office was closed so I called the next day to complain about the roach infestation, only to be told that it would be 4 days before they could have an exterminator bug-bomb the unit. I stayed at my previous residence for those 4 days, to the end of THAT lease and then had no choice but to move in. Oh, the exterminator bug-bombed the place, all right...at 3:30 PM, so when I arrived at the apartment around 4:30PM, I was forced to remain outside for another 3 hours before I could enter and then open the living room and bedroom windows to try to air-out the place. Once I was moved and performed the obligatory "move-in inspection" and filled out the form I'd been given (which had almost no space to report anything). I found: 13 of the 19 electrical outlet panels (2 sockets each) did not work and/or would not hold an electrical plug); damaged cabinetry and countertops, mold/mildew under newly applied caulking in the shower; stove top burner had incompatible reflector/drip covers so burners wobble (one burner wasn't even properly attached and when I tried to adjust it's placement the whole thing lifed out along with some 12 inches of it's electrical wiring); the patio door was stuck and I was afraid to try forcing it after discovering that the borders holding in the bottom glass panels were broken (2 years later and I've still never used that door or the patio); the front door has huge gaps at the top and along the opening side at the bottom 1/4 of the door that doesn't seem due to bad weather-stripping. Months later, I discovered another problem with the stove or rather the cause for the one burner not being attached. I have one of those large "mini-ovens" that I use to bake in, since I'm single and don't want to heat up the apartment and run up the electric to use the regular oven. However, I was baking going to bake some stuff for a company "pot-luck" and wanted to get it done faster by using the regular oven. While I was "pre-heating" it, I began to notice a chemical smell that made me thing that when the oven was cleaned by the apartment's "make ready" staff, they hadn't gotten all the oven cleaner cleaned off afterwards. A few short minutes later, I began seeing smoke and then flickers of light coming from the location of the "unmounted" burner. I rushed over and turned off the oven and quickly removed the burner from it's place, to discover that there was FIRE coming from 2 vent hole between the stove top and the oven space and the wiring of the burner was on fire too. I got all the fire out and called the "emergency maintenance" number to report this electrical/fire hazard. Nothing was done. After 18 months, I finally stopped calling to report anything and simply took to documenting everything. Then, on June 26, 2009, without any reason for doing so, Cinnabar's maintenance staff "serviced" my A/C compressor unit. It was working fine and then suddenly it went from blowing cold air to blowing cool air. I called the office to request maintenance and was assured it would be checked out. I got home to find that no one had been in the apartment and nothing had been fixed. I called the office and was given the run-a-round. After almost two weeks of this, I was told that someone had checked out the A/C and that there was nothing wrong with it. I called my own A/C specialist to give me a "second opinion". He gave me a written inspection of the unit, which stated among other things that the unit had been over-charged with coolant and that was why it was not cooling well and running all the time. I gave a copy of this report to the office manager along with notification that if they did not correct the problem within 24-hours, I would pay to have it done, myself and deduct the cost from the rent. They didn't, so I did. This is important for the following reasons: 1. They serviced and added coolant to an A/C unit that was working fine and thus caused me 4 weeks of aggrevation for a problem THEY created. 2. They just did it again. Today is June 25, 2010 (almost a year to the day of their inappropriate servicing of my A/C unit). Early yesterday evening, my A/C abruptly went from blowing cold air to blowing ambient air. By 10pm, it was over 90 degrees in my apartment and 106 outside. I couldn't sleep because of the heat and ended up calling in at work so that I could make sure the A/C got fixed today. I called the office at 10am and got a recording when got me to the Emergency Maintenance Request Line. I left my name, Apt#, phone#, and stated the problem. Two hours later, I had not been called back or had anyone show up, so I called the office at 12:41pm and spoke with a young woman who said she would issue a work order immediately and taht someone would contact me. Three hours later, still nothing, so I call the office again and get the recording again. Left another message on the Emergency Maintenance line. Finally, at 4:20pm, I walked to the office to complain in person and am told that they were in "training" from 1-4pm and that they would send someone right over. About 15 minutes later one Mexican fellow shows up. He turns on the system at the thermostat and leaves. A few minutes later another comes and asks if I have "channel-lock" plyers. I do and hand them to him. About 10-15 minutes later, I have fairly cool air blowing from the registers in the apartment. However, I soon discover that there is another problem...the A/C is running non-stop and it's not cooling past 75 degrees. At 11pm, the A/C has been running 7 hours non-stop and it's still only 75 degrees. Based on the prior experience and the fact that there were TWO people working on the compressor on the roof...I know that they serviced the coolant again and that it's is over-charged again. See my point? I know that I made this way too long...but I want to make sure whoever reads this understands that I'm not being vindictive or making up some false review for kicks. I still live in this crap hole and circumstances are forcing me to sign a 3rd lease here in the next few days.